What is the general return policy at www.waragainstrape.com?
You can return all items within 15 days of receipt of goods.
If you are not satisfied with what you have bought, we’ll gladly take it back within 15 days from the date of delivery. Your payment made by card will be reversed for the price of the item(s).
Please ensure however that the product is unused and the tags, boxes and other packaging is intact.
What should I do if I receive a defective item?
If an item is found defective, please get in touch with our customer care on Support@WarAgainstRape.com or call us on 98719 44311 or 900100 6699 within 15 days of receipt of the product. We will arrange a reverse pickup for the product and then issue a replacement item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.
I need to return an item, how do I arrange for a pick-up?
You can Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible we will facilitate the pick-up of the item through Waragainstrape.com. Reach or through our courier partners like FEDEX, bluedart etc. In case, the pick-up cannot be arranged by us, you can return the item through a third-party courier service and we will return the courier costs.
What are the modes of refund available after cancellation?
Since we are accepting only card payments at this point, the mode available is:
Back to Source - In this case, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
Once you have requested the cancellation of item(s) in your order, Waragainstrape.com will complete the cancellation and initiate the refund, depending on your preference.